Japanese Kimono Shinei

-Japanese Kimono Fabric Store-

News & Information (Latest Update: 30 Jun '23)

TOP > Guide >Privacy Policy

Personal Information Protection Policy

QP Co., Ltd. (“we”, “us” or “our”) believes that it is our social responsibility to protect all personal information that we handle, and considers the protection of personal information that is used for all of our business activities, such as personal information received in the domestic and overseas sales and purchase business of tea ceremony utensils, craft arts, antiques, various tools, kimono, recycled kimono, and antique kimono on the Internet, and information on our employees, to be one of the most important matters in our corporate activities.


In order to ensure the implementation of this policy, we have established the following personal information protection policy, and in accordance with this policy, we will pay close attention to the appropriate handling of personal information and ensure its management.


Prohibition of use for other purposes

When acquiring personal information, we will clarify the purpose of use, ensure that the information is not handled beyond the scope necessary to achieve the specified purpose of use, and take measures to ensure this.


Acquisition, use, and provision of personal information

When acquiring personal information, we will do so in a lawful and fair manner, and if we plan to provide the information to a third party or outsource the work, we will clearly indicate the necessary matters and obtain consent.


Security management

We will take safety measures to ensure the security of personal information and strive to prevent and correct any leakage, loss, or damage of personal information.


Compliance with laws and regulations

We will comply with laws and regulations, national guidelines, and other standards related to the protection of personal information.


Continual improvement of the personal information protection management system

We will make company-wide efforts to continuously improve our internal regulations and operational methods for the protection of personal information.


Response to complaints and consultations

We will promptly respond to complaints and consultations regarding the protection of personal information, as well as to requests from individuals regarding the notification, disclosure, correction, addition, deletion, suspension of use, and suspension of provision of their own personal information held by us, at the following contact point.


Enacted date: December 1st, 2013

Revised date: February 1st, 2021


CEO at QP Co., Ltd.

Yuji MORIYA


[Contact information for our privacy policy inquiries]

QP Co., Ltd.

5-5-27 Sunjiyata, Higashisumiyoshi-ku, Osaka city, Osaka 546-0022, Japan

TEL: 0120-946-010 (Domestic call only)

(Closed on Weekends, Japanese national holidays and New Year's holiday.)

Handling of Personal Information

1. Business name

QP Co., Ltd.


2. Manager’s (or its representative’s) details

Person in charge: Personal Information Protection Manager

Department: Head Office, QP Co., Ltd.

Contact number: 0120-967-322 (Domestic call only)


3. Purpose of use of personal information

(1) We use personal information for the following purposes.

Personal information collected directly in written documents.


Contact Information

To respond to opinions and inquiries from customers.


Customer Information (including membership registration)

・To respond to opinions and inquiries from customers.

・To accept orders for our products, conduct surveys and reply to inquiries, ship products, send catalogs, direct mail, email newsletters, SMS, etc., and provide related after-sales services and information on new products and services.

・To send business activities, questionnaires, and other useful information related to mail order and store sales.

・To deliver gift items, etc. for campaigns, etc. conducted.

・To send catalogs, direct mail, sample products, etc. of companies that have opened stores at our events, etc.

・To create statistical data for marketing, sales promotion, and product planning (but limited to data that does not identify or distinguish individuals).

・For credit authorization, credit monitoring, and credit management.

・To send catalogs and direct mail, etc., based on personal information obtained from other Internet operators, etc., in which the Company has a store, and to provide related after-sales service and information on new products and services.

・In cases where all or part of the processing of personal information has been entrusted by another business.


Job Applicant Information

Personnel recruitment activities (screening of applications, interviews, decisions on hiring, contacting applicants, etc.).


Employee Information

Personnel and labor affairs, social insurance, employee benefits, emergency contact, and use as stipulated in employment regulations.


Retiree Information

・Preparation of documents and personnel administration for retirement.

・Contact after resignation.


(2) Purpose of use when personal information is obtained from the person other than in writing.


Telephone inquiry information

To respond to opinions and inquiries from customers.


Personal information obtained through corporate contracts

To send notices and communications.

To reply to inquiries.


Personal information obtained from other E-commerce site.

To ship/deliver goods.


4. Contact for inquiries regarding the handling of obtained personal data

QP Co., Ltd.

5-5-27 Sunjiyata, Higashisumiyoshi-ku, Osaka city, Osaka 546-0022, Japan TEL: 0120-967-322 (Domestic call only)

(Closed on Weekends, Japanese national holidays and New Year's holiday.)


5. Voluntary nature of providing personal information

Whether or not you provide us with your personal information is at your discretion. However, if you do not provide us with the required information, we may not be able to provide you with various services, recruitment activities, labor management, etc. in an appropriate manner.


6. Cases in which the information is obtained in a manner that cannot be easily recognized by the individual

In order to make your visit to our website more convenient when you visit us again, we may send you a cookie that identifies the computer you are using and stores it on your hard disk. The Company will use the acquired cookies together with customer information within the scope of achieving the Company's purpose of use.

It is possible to refuse to accept cookies sent from our website by changing the settings of the Internet browsing software (browser) used by the customer, but please understand in advance that this may prevent the normal use of our website or services on our website.


About Cookies for Behavioral Targeting

We have partnered with the following sites to provide behavioral targeting advertising services. In doing so, we use cookies that are created by the partner sites to collect information on the customer's site visit history.(However, it does not contain any information that identifies or distinguishes individual customers.) The cookies recorded on this website are used only for the purpose of delivering our advertisements, and are not used for any other purpose or to collect personal information.

If you do not wish to use this advertising service, please follow the steps below to disable (opt-out) the cookies in question.


Google https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=ja

Criteo http://www.criteo.com/jp/legal/privacy-policy

Yahoo! JAPAN http://btoptout.yahoo.co.jp/optout/preferences.html

MicroAd http://send.microad.jp/w3c/

Deqwas DSP (KYOCERA Communication Systems) http://www.scigineer.co.jp/privacy/optout.html

BYPASS http://www.bypass.jp/ja/cookie.html

AMoAd http://www.amoad.com/guideline/#optout


7. About logs

We record information about your access to our website in the form of an access log. We use this log, together with customer information, to improve our services to our customers, to achieve our purposes of use, to investigate the cause of any problems that may occur, and for statistical and analytical processing of usage conditions.


8. Disclaimer regarding linked sites

We are committed to doing our utmost to protect your privacy on our website. However, third party companies linked to our website are outside the scope of our responsibility and are subject to the privacy policies of those third-party companies.


9. Implement data encryption system

In addition, our website uses SSL (Secure Sockets Layer) data encryption system to ensure security when you enter your personal information. In addition, we have taken measures such as installing firewalls to protect the information. However, due to the nature of Internet communications, we cannot guarantee complete security. We ask for your understanding in advance.


10. Joint use of personal information

We do not share personal information.


11. Procedures for notification of purpose of use, disclosure, correction, addition or deletion of content, suspension of use, deletion and suspension of provision to third parties of personal information

We have established the following procedures for requesting notification, disclosure, correction, addition, deletion, suspension of use, suspension of provision, etc. (hereinafter referred to as "disclosure, etc.") of personal information.


How to receive and apply for disclosure, etc.

If you wish to request disclosure of your personal information that we have acquired, please contact us. After contacting us, we will send you a “Personal Information Disclosure Request Form" by mail. Please fill out the "Personal Information Disclosure Request Form", prepare the necessary documents, and hand it to us in person or mail it to us.


What you need for the application process

・”Personal Information Disclosure Request Form”

・Proof of identity (photocopies are acceptable)

・Disclosure fee: Free of charge


How to verify your identity

If you come to the office, please present proof of your identity such as a driver's license, insurance card, or passport.

If you wish to apply by mail, please send a photocopy of your driver's license, passport, or other form of photo identification by registered mail together with the application form and disclosure fee to the person in charge below.


Request by representative

If the person authorized by the claimant submits the request form as the claimant's representative, please submit a letter of attorney or enclose a copy of the claimant's identification documents.

If a legal representative is submitting the request form as the claimant's agent, please enclose a document (such as a copy of the family register) that proves the qualification of the legal representative. In this case, a copy of the claimant's identification document is not required.


About disclosure fees

There is no disclosure processing fee.


Result of application for disclosure, etc.

The results of the disclosure of personal information applied for by the person in question will be reviewed, and after settlement, a "Personal Information Disclosure Notice" will be mailed by registered mail as a response. Please note that we may not be able to disclose your personal information if it does not meet the requirements for disclosure.


For inquiries

If you have any questions or concerns about the protection of personal information, please contact us at the following.


QP Co., Ltd.

5-5-27 Sunjiyata, Higashisumiyoshi-ku, Osaka city, Osaka 546-0022, Japan TEL: 0120-967-322 (Domestic call only)

(Closed on Weekends, Japanese national holidays and New Year's holiday.)

Enacted date: February 1st, 2021

Revised date: July 1st, 2021